AI News

Why marketers need to push back against AI

When you hear “compliance,” do you immediately think of regulatory frameworks like GDPR, data privacy, and legal restrictions? Well, that’s the standard definition. Another is behavioral. I’m talking about the habit of accepting what AI produces without question. This “cognitive compliance” happens when formal-looking, polished AI outputs hit your screen faster than your instinct to […]

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Agentic AI is rewriting martech economics and infrastructure

Marketers embraced AI when it was priced like an all-you-can-eat buffet. Providers’ shift to token-based pricing comes just as agentic workflows are becoming part of everyday marketing — and agents use many, many tokens. Martech’s infrastructure needs to change if it’s going to keep costs down amid growing demand. The moment AI connects to your

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Where synthetic data fits into customer research

Marketing has always depended on customer insight, but traditional ways of gaining it are under strain. Surveys take time. Focus groups are expensive. Hard-to-reach audiences often remain underrepresented. Privacy requirements and consent limitations make granular customer data harder to access and use. At the same time, marketing teams are under pressure to move faster, personalize

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What future marketers understand about customer decision-making

One of the most rewarding aspects of teaching marketing is seeing how my students tackle real-world business challenges. Every semester, I review the final projects from my Honors Marketing students at the University of Missouri-St. Louis. This semester was no exception, with students creating marketing plans for organizations across fintech, healthcare, retail, and manufacturing.  As

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