AI News

Over the past few decades, digital marketing has settled into a stable system. While it spans SEO, content marketing, social media, and digital advertising, many programs have relied on a predictable core that didn’t always use every available channel. This gave digital marketers a sense of predictability and comfort. For years, teams stuck with what […]

Marketing campaigns involve many moving parts — including platforms, channels, and data flows — but that doesn’t necessarily result in chaos. Maintaining a broader operational perspective can improve speed to market, conversion rates, and customer satisfaction. This is where martech practitioners can shine. Like many other professionals, we frequently work across organizational and technical boundaries.

Without your customer’s deep and abiding trust, a long-term relationship simply isn’t possible. It builds confidence in your technology’s ability to deliver. It’s trust in you, the people behind your company, that sets the direction and creates the value. That kind of trust exists only between humans. This level of trust can only be earned.

As a strategist, I never thought I’d say this, but we need to stop talking about blue sky. A north star is important. A roadmap to get there is critical. But the vision — regardless of whether it’s five years or five weeks out — needs to be paired with the operational and technical realities

Litigation and legislation around AI and copyright have been slowly heating up over the last few years, but recently, the U.S. Senate read a bill sponsored by presidential allies with bipartisan support.  As copyright enforcement shifts out of legal teams and into the systems that manage content, rights, and distribution, DAM is becoming the control

Everybody loves a winner, especially a winning test in email marketing. You know the feeling. The winner gives you clarity and confidence. You feel as if you’ve finally figured something out. It’s the holy grail of testing! You ran an A/B test on a campaign, one version outperformed the other, and now you have direction

Return on ad spend (ROAS) has long been the default metric for evaluating marketing performance. It’s simple, immediate, and easy to communicate: dollars in versus dollars out. But simplicity can be misleading. As the digital ecosystem becomes more complex and organizations demand clearer accountability for growth, ROAS alone is no longer sufficient. Performance marketing is

Anthropic just crossed the $30 billion revenue run rate, built on companies deploying AI agents into core workflows. Eighty-two percent of those companies’ CIOs admit they cannot govern what those agents are actually doing. That is not an AI capacity problem. That is an unpriced liability running at production speed. What is the Shadow Ledger?

The surface mechanics of lead generation — the forms and follow-ups — haven’t changed much in years, but the volume, velocity, and complexity of data interactions have changed dramatically.  But modern lead gen is built on automated nurture sequences, AI scoring models, and predictive analytics, making the infrastructure behind the data more vital than ever.