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The way brands engage with consumers is on the edge of a major shift. The days of the traditional funnel model are fading. In their place, customer journey orchestration is evolving into a dynamic, adaptive AI-powered ecosystem that responds to individual context, anticipates consumer needs and blurs the lines between the digital and physical experience. […]

Umair Haque, the director of the Havas Media Lab, “which has a charter to develop experiments with venture capitalists, start-ups, and clients to find new ways of reaching consumers in digital channels,” has written (in a personal blog apparently not related to Havas)  a provocative argument against the sharing economy, which he calls the Servitude Bubble.

As organizations generate more content than ever, digital asset management (DAM) now sits at the center of marketing and creative infrastructure. But as the technology matures, a quiet shift is challenging enterprise control and governance — the rise of shadow DAMs. These systems mimic core DAM functions yet operate outside official frameworks. This year, the

A marketing technology company fielded a study that — SURPRISE! — found that marketing technology has grown and impacted the lives of CMOs. Said a story on the study: “About half (49%) of respondents think that their responsibilities will continue to rely on marketing technology the same amount in the next five years, while 38%

At the November MarTech Conference, Molly St. Louis, co-founder of Mosaic Group Media, led a session on building and scaling AI-assisted content operations — without losing control of brand, process, or risk. The panelists for the discussion were A. Lee Judge, co-founder and CMO, Content Monsta; Angela Vega, director of capabilities and operations, Expedia Group;

The creators of Inbound Marketing are giving marketers a new way to reach customers when AI has changed everything: Loop Marketing SAN FRANCISCO–(BUSINESS WIRE)–Sep. 3, 2025– Here’s the hard truth for marketers: the funnel isn’t flowing. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250903235293/en/ HubSpot introduces the Loop, a new playbook for

Every once in a long while, I write a column that I know would be highly controversial if published — so I send it to my editor and a couple of other folks I trust and ask them for their reactions.  Often they suggest just a few minor fixes like “OMG, you have to kill