AI News

The industry has long seen CRM platforms as little more than a campaign tool — a trusted digital notebook for storing customer details, purchase histories, engagement signals, and past interactions. With CRM, sales and marketing teams can recognize customers and reach out at the right moment in the funnel. Today, CRM guides how organizations understand […]

The reality of the cookieless future is that the pressure is shifting directly onto your shoulders. It is a common struggle: you are caught between the demand for high-performance personalization and the strict necessity of consumer privacy. Navigating this boundary often feels like a high-wire act, where one misstep impacts both compliance and customer trust.

I had the chance to participate in the first MarTech Vibe Marketing Lab as part of the Spring 2026 MarTech conference. Instead of panels or presentations, the event focused on hands-on collaboration. Small teams had limited time to create a marketing tool for Harlem Grown, a nonprofit dedicated to urban farming and youth mentorship. I

A VP of sales published a detailed post on LinkedIn about enterprise deal structures. It received 47 likes, 20 saves, and eight comments on its first day. Three weeks later, it was still appearing in feeds. Meanwhile, a motivational quote with 2,000 reactions vanished within 24 hours. The difference comes down to what LinkedIn now

For most of its existence, martech was defined by constant change. Marketers regularly replaced core systems. Vendors competed on features. Switching platforms — even critical ones — was routine. That pattern has broken, and the break is visible in the data. The 2025 MarTech Replacement Survey shows a sharp drop in replacement activity across major

HubSpot invented inbound marketing and guided marketers through the SEO revolution. Now, in the new world of AI discovery, we’re giving marketers the tools to track, understand, and improve how their business appears in LLMs, powered by their customer data Today, HubSpot is launching a new solution that shows marketers how their business appears across answer

The pressure to adopt AI often clashes with the reality of maintaining a brand that still feels human. It is a common struggle: you are caught between the need for rapid innovation and the fear of disrupting workflows that your team spent years perfecting. At the May 6th MarTech Conference, the session “AI + human

The first research campaign I managed for a client was… disappointing. A third-party vendor designed the survey and fielded it to their panels. We knew exactly who we wanted to reach. We couldn’t afford to target them precisely. We got responses, and we got leads, but the leads didn’t convert. The following year, we tried

“Data is our most valuable asset” is a phrase marketers, particularly those in B2B, repeat so often. You’ll hear B2B data compared to gold, oil, and almost any other precious resource. There’s little argument about its importance. We also invest heavily in data. Our MAPs, CRMs, CDPs, and endless martech tools consume a significant portion