AI News

Why performance marketing needs more than ROAS

Return on ad spend (ROAS) has long been the default metric for evaluating marketing performance. It’s simple, immediate, and easy to communicate: dollars in versus dollars out. But simplicity can be misleading. As the digital ecosystem becomes more complex and organizations demand clearer accountability for growth, ROAS alone is no longer sufficient. Performance marketing is

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Why AI agent adoption is creating unseen risk across the enterprise

Anthropic just crossed the $30 billion revenue run rate, built on companies deploying AI agents into core workflows. Eighty-two percent of those companies’ CIOs admit they cannot govern what those agents are actually doing. That is not an AI capacity problem. That is an unpriced liability running at production speed. What is the Shadow Ledger?

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Data quality will make or break your lead gen strategy

The surface mechanics of lead generation — the forms and follow-ups — haven’t changed much in years, but the volume, velocity, and complexity of data interactions have changed dramatically.  But modern lead gen is built on automated nurture sequences, AI scoring models, and predictive analytics, making the infrastructure behind the data more vital than ever.

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Twilio launches conversation layer to unify AI and human interactions

Twilio is rolling out a new set of platform capabilities to address one of the most persistent problems in customer experience: conversations that don’t carry over from one interaction to the next. Announced today at SIGNAL 2026, the three new components are a new “conversation layer” designed to connect data, channels, and both human and

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Digital video ad spend surges as AI and targeting reshape strategy

Digital video is becoming a primary environment for AI, targeting, and outcome accountability, according to the recently released “2026 IAB Digital Video Ad Spend & Strategy Report: Part One.” The report shows a fast-growing market that is more automated and more demanding of precision than ever. U.S. digital video ad spend will grow 11% year

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