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At the November MarTech Conference, Scott Brinker — editor of Chiefmartec.com — delivered a keynote on how agentic AI will transform marketing. Drawing on decades in marketing technology, Brinker walked through why AI is more than a speed boost, how agents fit alongside traditional automation, and what this shift means for marketers’ jobs in the […]

While the travel media ecosystem remains fragmented, there are some key elements that marketers can utilize to drive decisions by appealing to consumers’ emotions. The Expedia Group’s recently released “Science of Wanderlust” research provides insights and a roadmap. Wanderlust is the emotional spark that drives travel decisions, and the focus of the study was on

AI Overviews, ChatGPT, zero-click results, and other recent developments have all triggered the latest wave of goodbyes to SEO. Except SEO isn’t dead. It might even be thriving.  Search engines still command approximately 88% of all search traffic. But alongside this, AI usage is almost doubling. So what gives?  Well, consumers don’t care about AEO

Despite the significant investment poured into martech, most organizations still operate at a basic level, sending batch-and-blast emails and running simple A/B tests. New McKinsey research adds more evidence about the state of martech maturity and shows the same issues persist.  Despite the market ballooning to $131 billion in 2023 and projected to hit $215

MarTechCharts regularly highlights data of interest to marketers and marketing operations professionals. Source: “Inside the Conversational AI Revolution,” from Twilio. The use of conversational AI for customer service and sales is rapidly increasing, according to a new report from Twilio, which found 63% of organizations in either the final or complete stages of development, and

Many teams position around what sounds compelling instead of what’s true. It works for a moment — demos spike and early reactions look positive. However, the gap between the pitch and the product is always evident during onboarding. That gap is where credibility breaks. A chocolate ad struck me as funny — and not in

The performance of mobile banner advertisements doubled in Q4, with higher unit engagement rates, video play rates and video completion rates, per a recent report. On interstitial ad units engagement rates also rose, from 2.5% to 3.4%, while ad expansion rates for expandable banners remained unchanged at 0.66%. The data, from Celtra’s latest Mobile Display Ad

The Federal Trade Commission says in new court papers that it is entitled to continue pursuing a lawsuit against AT&T, despite the new net neutrality rules. The agency argues in court papers filed on Monday that the net neutrality rules, which were passed last week by the Federal Communications Commission, don’t “relieve AT&T of liability

At the November MarTech Conference, Greg Kihlstrom, principal at The Agile Brand, moderated “What AI and agents mean for marketing teams… Now and in the future,” a forward-looking conversation about how agent-powered organizations will reshape roles, workflows and leadership.  He was joined by Jiaxi Zhu, head of analytics at Google; Noah Dinkin, founder and CEO

October’s HubSpot releases are packed with subtle but meaningful improvements and features that remove steps, simplify collaboration and make your data a little cleaner. You’ll notice improved record views, new AI enhancements and a long-awaited Google Drive integration that finally closes the loop between HubSpot and your shared files. From the everyday fixes you didn’t